This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use arcytex.com, and tells you about your privacy rights and how the law protects you.
We are Arcytex LLC, 14747 N. Northsight Blvd. #111-212, Scottsdale, AZ 85260, United States (“Arcytex”, “we”, “us”, or “our”).
We use your personal data to provide and improve our services. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Data You Give Us
When you book a call, submit the qualification quiz, or contact us, we may ask you to provide certain personally identifiable information, including:
- Name
- Email address
- Phone number
- Company or business name
- Information about your business, systems, and goals that you choose to share with us
Usage Data
Usage Data is collected automatically when you visit the website. It may include your device’s IP address, browser type and version, the pages you visit, the date and time of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the site from a mobile device, we may also collect the device type, unique device ID, mobile operating system, and mobile browser type.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate the site and to understand how it is used. You can instruct your browser to refuse all cookies, or to indicate when a cookie is being sent. If you do not accept cookies, some parts of the site may not function properly.
Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your device when you go offline; session cookies are deleted as soon as you close your browser.
We use the following categories:
- Necessary / Essential cookies. Session cookies required to provide the website and its basic features. Without these, parts of the site do not work.
- Functionality cookies. These remember choices you make, such as preferences, so your experience is more consistent between visits.
- Analytics and performance cookies. These help us understand how visitors use the site — which pages are visited, how visitors arrived, and where they leave — so we can improve it. See the next section.
Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to understand how the site is used. Google Analytics sets cookies and collects Usage Data as described above.
We configure Google Analytics with IP anonymization enabled, which truncates your IP address before it is stored.
Google may use the collected data to contextualize and personalize the advertising of its own network. You can opt out of Google Analytics across all websites by installing the Google Analytics opt-out browser add-on, and you can review Google’s privacy practices at policies.google.com/privacy.
Analytics currently loads for all visitors. We do not use it to build advertising profiles or to sell data.
How We Use Your Information
We use personal data to:
- provide, operate, and maintain the website;
- respond to your enquiry, schedule and prepare for a call, and provide a written scope or proposal;
- deliver and support services you engage us for;
- contact you by email, phone, or SMS about your enquiry or engagement;
- send you information about our services where you have asked to receive it, and where you can opt out at any time;
- understand and improve how the site and our services are used; and
- comply with legal obligations and enforce our terms.
How We Share Your Information
We do not sell your personal data.
We share personal data only in the following circumstances:
- With service providers (processors) who perform functions on our behalf, listed below.
- For business transfers, if we are involved in a merger, acquisition, or asset sale, in which case we will give notice before your personal data is transferred and becomes subject to a different privacy policy.
- With affiliates, in which case we require them to honor this Privacy Policy.
- For legal reasons, where required by law or valid public-authority request, or to protect our rights, safety, or property.
- With your consent, for any other purpose.
Processors We Use
| Processor | Purpose | What it receives |
|---|---|---|
| Google LLC (Google Analytics) | Website analytics | Usage Data, anonymized IP, cookie identifiers |
| Cloudflare, Inc. | Website hosting and delivery, security | IP address, request metadata |
| HighLevel / LeadConnector | CRM, scheduling, forms, checkout pages | Name, email, phone, company, enquiry details |
| Stripe, Inc. | Payment processing | Billing and payment details, which Stripe collects directly |
| Email and calendar providers | Correspondence and scheduling | Name, email, message content |
We do not receive or store full payment card numbers. Payments are handled by the payment processor, and its use of your information is governed by its own privacy policy.
Retention
We retain personal data only as long as necessary for the purposes set out in this Privacy Policy — for as long as needed to respond to your enquiry, to deliver and support an engagement, and afterwards for as long as we have a legal, accounting, or reporting requirement to do so. Usage Data is generally retained for a shorter period, except where it is used to strengthen security or improve functionality, or where we are legally obliged to retain it longer.
Transfer of Your Information
Your information may be processed at, and transferred to, locations outside your state, province, country, or other governmental jurisdiction, including the United States, where data-protection laws may differ. By submitting your information you consent to that transfer. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Security
The security of your personal data matters to us, but no method of transmission over the internet or method of electronic storage is 100% secure. While we use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.
Where we are given access to a client’s own systems in the course of providing services, we request the least access necessary and ask that it be revoked when the engagement ends. Our confidentiality obligations to clients are set out in our Terms and Conditions.
Your Rights
You may ask us to:
- confirm what personal data we hold about you and provide a copy of it;
- correct personal data that is inaccurate or incomplete;
- delete your personal data, subject to any legal obligation we have to retain it; and
- stop sending you marketing communications, at any time.
To make a request, email support@arcytex.com. You may also unsubscribe using the link in any marketing email you receive from us.
If you are in the EU, EEA, UK, or Switzerland
You additionally have the right to object to or restrict processing, the right to data portability, and the right to lodge a complaint with your local data-protection authority. Where we rely on consent, you may withdraw it at any time.
If you are a California resident
You may request disclosure of the categories and specific pieces of personal information we have collected about you, request deletion, and not be discriminated against for exercising these rights. We do not sell or share your personal information as those terms are defined under California law.
Children’s Privacy
Our website and services are intended for business use and are not directed to anyone under the age of 18, and our Terms and Conditions require you to be 18 or over.
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under 13 without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: support@arcytex.com
- By mail: Arcytex LLC, 14747 N. Northsight Blvd. #111-212, Scottsdale, AZ 85260, United States